Automatic Communication

With SystemA, your SMS and email correspondence to clients, service providers and other stakeholders can be automated based on client specification.

Through the strategic configuration and application of what is known as a trigger, submission of the relevant correspondence automatically executes when a pre-defined event occurs.

An example of this could be an automated SMS to a client on an unpaid premium or a notification to an assessor when appointed on a claim.

Triggers include, but are not limited to:

  • SMS – various
  • Email – insurer, clients and brokers
  • Schedules – insurer, clients and brokers