Help your clients stay safe this Easter
Send this three‑line client message before the roads get busy.
Easter remains a high‑risk travel period in South Africa. Over the 2025 Easter weekend, there were 141 accidents and 167 fatalities. Proactive communication goes a long way in assuring your client that they can count on you when they need it most.
Why now: Easter weekend runs from Friday, 3 April (Good Friday) to Monday, 6 April (Family Day), and many people will be travelling during this time.
Before the roads get busy and your inbox does too, send one message that routes clients to the right team.
What to send. (Copy‑paste ready.)
- Wherever the Easter weekend may take you, travel safely.
- Emergency help: [insert your business’emergency contact number]
- Need support: [insert your business’ office/claims contact number]
On the road, we are on your side.
How TIAL makes it easy for you
Use TIAL’s Bulk Communication to reach the right clients in minutes, so they have the most important numbers on hand, before they set off.
Set up Diary Templates for holiday messages, emergency number reminders, call‑back prompts, and handovers. This helps maintain high service levels when teams go on leave.
Be there when it counts.
Clients remember who showed up when the roads were congested and nerves were high. Say it plainly: “We are here, and we will help”.That is how trust travels with your clients.
Make business support the easiest part of your client’s journey this Easter!
Help Your Clients Stay Safe This Easter
Easter is a peak period for motor accident claims in South Africa. Despite a notable decline in incidents during 2025, the holiday remains one of the highest-risk windows for the industry, and contributed to a total of 128,716 motor and accident claims processed in 2025.
That’s why getting ahead of things is important. The jump in motor claims over Easter is a loud reminder of how much it matters to reach out to clients quickly with the right facts when they need them most.
As your policyholders prepare for Easter, a simple message can make a big difference.
Use TIAL’s Bulk Communication Tool
Send your clients the following:
Your business’s emergency assistance number,
Your office/claims contact details, and
A warm note to stay safe on the roads.
One message, sent to thousands – in seconds.
Save time by setting up Diary Templates in TIAL for:
- Repeated holiday messages
- Emergency number reminders
- Call-back prompts
- Inter-team handovers
This is especially helpful when teams are running lean over public holidays.
Every saved minute counts and templates help you keep service levels high while ensuring nothing slips through the cracks.
Your expertise protects policyholders. TIAL helps you reach them at the right time.